Common Questions about Vacation Rental Homes

Prior to arrival, you will receive a letter with instructions on how to get into your vacation rental, as well as the exact address and directions to the home.

Upon entering the home, you will find a binder that has all the specifics of that home. The internet access and password, instructions on how to start the fireplace (if applicable), as well as where to dine and activities in the area.

 

How do I book a home?

You can book a vacation rental directly on this website 24/7, by using the "check availability" at the top right of your screen. Get an instant quote, then select "Book Now." You can also contact our office at [email protected] or call 307-234-2404 and we will be happy to take your reservation over the phone.  
 
What should I expect once I've reserved my dates?
1. Confirmation of booking with credit card receipt 
2. Link to a rental contract you can sign and return online
3. Concierge email with restaurants, shows, activities, etc. 
4. Payment reminder prior to 60 day payment being due
5. Driving directions to property and arrival instructions, sent 5-7 days prior to arrival
 
Can I bring my pet with me?
Sorry, no. To ensure that each property is suitable for any guest, we ask that you do not bring your pet with you.
 
What are the benefits of a vacation home rental?
Our vacation homes are designed to feel like your home away from home.  Each of our rental homes feature a fully stocked kitchen, including silverware, plates, glasses, cookware and appliances.  Save money by cooking some meals in your vacation rental, and spread out for some private time throughout the house.  When traveling with multiple adults, couples or families, you will find vacation rentals provide privacy with multiple bedrooms, while also allowing for common space to gather.
 
How can I protect my investment?
Travel insurance is offered , which may avoid most fees if a reservation is canceled.  
 
What is your cancelation policy?
There are no refunds for cancelations within 60 days of arrival.  Cancelations with more than 60 days notice will be re-booked if possible, and a 90% refund of your deposit is issued upon re-booking.